Retail
For smoothly functioning applications
Whether a fast and secure online goods order or a bonus and credit card programme: reliability, speed and seamless integration are key to business and IT processes in retail that determine competitiveness. These are precisely the challenges that SQS products and services can help overcome.
SQS uses performance and user acceptance tests to ensure, for example, that online ordering systems can be used by customers without any problems. Integration tests ensure that the different applications all remain fully functional when combined. In turn, systematic test management makes the introduction of new systems quicker and more efficient – whether new POS or sales management systems. Test automation and managed test services are particularly worthwhile in relation to regression testing, for example in the event of regular updates to standard software. SQS safeguards the business and IT processes in retail and reduces costs while also increasing customer satisfaction.
Services already provided by SQS to the retail sector include:
- Establishing a test centre of excellence at a major supermarket
- Providing a full scale team to test the systems changes to support a new store within a store retail format in a home and leisure retail operation
- Testing of voice recognition picking systems for use within the Regional Distribution Centres of a major supermarket
- Complex-multi system testing to ensure PCI DSS compliance
- Multi-discipline testing supporting the largest stores system change programme in Europe
- Testing of Hand Held Terminals for use within stores
- Testing of new EPOS tills and peripheral devices
- Testing of Self Service Checkout tills
- Accreditation of credit card payment processing systems which interface with the acquiring banks
- New stores infrastructure and virtual application testing
- Seamless implementation of recent VAT rate changes
The customers’ benefits at a glance:
- SQS’ testing assured a successful on-time delivery of the store within a store concept and enabling the client to meet commitments made to the City and shareholders; the store within a store concept opens up a new sizable market for this client
- SQS’ ability to assure a timely and accurate implementation of the voice recognition system has enabled the client to achieve a complete return on investment within 6 months
- Greatly increased pick accuracy within a warehouse, significantly reducing the number of incorrect shipments and returns
- Seamless deployment of new stores infrastructure to support a new enterprise wide application platform
- Compliance with rigid government deadlines for VAT rate change implementation
