Change Management
To ensure maximum service availability while maintaining minimal interruption to business operations and minimal intervention with the application environment, it is essential to develop a consistent, reproducible software distribution process based on industry standards and best practices. This underlines the importance of implementing an effective change management process.
Deploying software across complex enterprise networks or introducing changes to a mass production process requires extensive planning and discipline to ensure that both technical and business requirements can be successfully met. A consistent, repeatable software change management process is critical to ensure compliance with configuration standards, to minimise impact on business processes or to maintain service availability for your users. The SQS deployment model can be applied to any software package, from a simple patch to the major rollout of an operating system or an application, through to the update of software within a product:
- Create infrastructure and process foundations
- Configuration standards and change process
- Technical advisory board
- Change control board (CCB)
- Test lab
- Systems management infrastructure
- Preplanning/Change proposal
- Determine the need for configuration change
- Perform initial testing to clearly identify potential impacts
- Develop a preliminary assessment of impacts and requirements
- Generate a change proposal and submit to the CCB
- Build and test/Train support staff
- Develop configuration methodology
- Regression test current applications
- Build and test package
- Train support staff
- Finalise deployment strategy/select targets
- Get CCB release approval
- Deploy and follow-up
- Deploy the package
- Identify failed deployments/create chase list
- Document new OS configuration policy
- Perform the post-deployment review
The customer’s benefits at a glance:
SQS has successfully implemented effective and very efficient change management processes for various customers. Our matured change management process results in great benefits, including:- Improved and better-structured change process
- Minimum impact on ongoing activities
- Reduction in time and resource requirements
Innovations in Teamcenter testing
Siemens PLM
SQS specialises
in testing and quality
management of
Siemens PLM
products such as
Teamcenter.