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Support services  Support Services

The main focus of SQS services is business orientation as well as high process and product quality. To enable companies to achieve these objectives, SQS supports the key processes both within projects and externally.
The following support services are offered:
  • Management Consulting to support user departments and IT management in specifying the right business and  IT requirements and setting up projects
  • Quality Management to specify, implement and control or assure overall project processes
  • Project Management to set up, plan, monitor and control projects (often multi-partner, partly outsourced projects)
  • Test Management to define a good test strategy for a project (aligned with quality requirements, budgets and deadlines) as well as execution, monitoring and control of this strategy
  • Test Centre Support to take full responsibility for implementation of the test strategy; the test centre option can be implemented on-site or off-site, nearshore or offshore to obtain an optimal cost-benefit relationship. Test centre support also can mean test sourcing based on full service and service level agreements
  • Special Testing Services (such as specification and design reviews, performance testing, usability testing, user acceptance test support, operations test support, source code analysis, test automation) to cover special support requirements as a single service
  • Test Data Management / Test Environment Management to provide, update and manage test environments as a prerequisite for test execution
  • Change & Configuration Management (CM) as an overall process within the IT development or service organisation, or even as a process implemented for a special project/programme
  • Tool Selection, Introduction & Support to give optimal support in implementing processes, methods and techniques, and to automate repetitive work to save human resources and reduce costs
  • Support when preparing product or process certifications in several sectors
  • Supplier Evaluation & Control to find the best supplier for sourcing services or products

The customer’s benefits at a glance:

  • SQS has a broad experience in quality-related processes within IT organisations, and has been supporting clients’ projects for more than 28 years
  • SQS consultants are specialists in quality management, quality assurance, testing and related support processes
  • SQS provides consulting, operational support within projects, and sourcing
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